Terms of Service — AdPrep

Effective Date: March 2026

These Terms of Service ("Terms") govern your access to and use of AdPrep ("Service"), operated by AdPrep ("we", "us", "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Service Description

AdPrep is an AI-powered service that generates advertising plan recommendations for small businesses. All plans, ad copy, budget recommendations, and strategic suggestions are generated by artificial intelligence — not by human marketing professionals. Our recommendations are based on general advertising best practices and the business information you provide, and should not be considered guaranteed outcomes or professional advertising advice.

2. Eligibility

You must be at least 18 years of age to use AdPrep. By accessing or using our service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using AdPrep on behalf of a business, you represent that you have the authority to bind that business to these Terms.

3. Accounts

You are responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs under your account. You must notify us immediately at hello@adprep.ai if you become aware of any unauthorized use of your account. Free accounts include 1 advertising plan. Pro accounts provide access to all features as described on our pricing page.

4. Payments, Billing & Refund Policy

Pro subscriptions are billed monthly at $29/month through Stripe, our third-party payment processor. By subscribing, you authorize recurring monthly charges to your payment method until you cancel. You may cancel your subscription at any time via the Stripe Customer Portal accessible from your account settings. Cancellation takes effect at the end of the current billing period — you will retain Pro access until then.

All sales are final. No refunds, credits, or chargebacks will be issued under any circumstances, including partial months, unused features, dissatisfaction with AI-generated content, or account termination. By subscribing, you acknowledge and accept this no-refund policy. If you are unsure whether the Pro plan is right for you, we recommend using the free tier first to evaluate the Service.

5. Acceptable Use

You agree not to: (a) misuse the Service or use it for any unlawful purpose; (b) attempt to reverse-engineer, decompile, or extract our AI models or proprietary systems; (c) use automated scripts, bots, or other programmatic means to access the Service beyond normal use; (d) resell, sublicense, or redistribute generated content as a competing service; (e) upload false, misleading, or harmful content. We reserve the right to suspend or terminate accounts that violate these Terms at our sole discretion, without refund.

6. AI-Generated Content & Intellectual Property

All content generated by AdPrep — including advertising plans, ad copy, budget allocations, platform recommendations, and A/B test suggestions — is produced by artificial intelligence. While we strive for accuracy, AI-generated content may contain errors, inaccuracies, or suggestions that may not be optimal for your specific situation. You are solely responsible for reviewing, verifying, and approving all AI-generated content before using it in any advertising campaign or business context.

You retain ownership of the business information you provide to AdPrep. Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable license to use AI-generated content for your own business purposes. We retain all rights to the Service, its underlying technology, AI models, and algorithms.

7. No Guaranteed Results

AdPrep does not guarantee any specific advertising results, return on investment, revenue, leads, conversions, or business outcomes. Performance metrics, reach estimates, and other projections provided by the Service are qualitative AI-generated assessments, not guarantees or promises. Actual advertising results depend on many factors outside our control, including your execution, market conditions, ad platform changes, and competition.

8. Usage Limits

To ensure service quality and fair access for all users, AdPrep enforces daily usage limits on AI-powered features. Free accounts are limited to 10 AI requests per day. Pro accounts are limited to 50 AI requests per day. These limits apply across all AI-powered features (plan generation, ad copy variations, coaching, campaign plans, and ad analysis) and reset daily at midnight. These limits are generous for normal use — most users will never reach them.

We reserve the right to adjust these limits at any time to maintain service quality. Automated or programmatic access to our AI features beyond normal use is prohibited and may result in account suspension.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that AI-generated content will be accurate, complete, or suitable for your needs. You use the Service at your own risk.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADPREP AND ITS OWNER, OPERATORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU HAVE ACTUALLY PAID TO ADPREP IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR TWENTY-NINE DOLLARS ($29), WHICHEVER IS GREATER.

These limitations apply even if we have been advised of the possibility of such damages and even if a remedy fails of its essential purpose.

11. Indemnification

You agree to indemnify, defend, and hold harmless AdPrep and its owner, operators, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to: (a) your use of the Service; (b) any advertising campaigns you run based on AI-generated content; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; or (e) any claim by a third party resulting from your use of the generated content.

12. Termination

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and governing law survive termination.

You may delete your account at any time by contacting us at hello@adprep.ai. If you have an active Pro subscription, you must cancel it separately before requesting account deletion. No refund will be issued upon account deletion.

13. Service Availability & Discontinuation

We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time, with or without notice. In the event of a planned permanent discontinuation, we will make reasonable efforts to provide at least 30 days' notice via email to registered users. During the notice period, you are responsible for downloading or exporting any data (including PDF exports of your advertising plans) that you wish to retain. After discontinuation, your data may be permanently deleted.

If the Service is permanently discontinued, we will cancel all active subscriptions so that no further charges are incurred. You will retain access through the end of your current paid billing period. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

14. Modifications to Terms

We reserve the right to update or modify these Terms at any time. If we make material changes, we will update the effective date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

15. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising out of or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in California. You consent to the personal jurisdiction of such courts.

16. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and AdPrep regarding the Service.

Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

17. Contact

Questions about these terms? Email us at hello@adprep.ai.